Statistics & Tours

Keeping the Watch

• Operate 24 hours a day, seven days a week.
• Answer approximately 102,000 9-1-1 calls per year.
• Dispatch approximately 251,000 calls yearly.
• Have 45 trained and dedicated dispatchers.
• Have six supervisors with an average tenure of 24 years.
• Dispatch to five law enforcement and eight fire agencies.

Helping Local Educators

If you are a teacher in one of the Shawnee County school districts, we have dispatchers who will visit your class and explain 9-1-1 and its proper use to your students. Please contact Doug Eisenbarth either by phone (786.368.9200) or email.

Welcoming Our Residents

We're proud of the work we do and we want to show you CECC in action.  What better way to see your 9-1-1 dollars at work.

To schedule a tour any time of day or night, call 368-9200 and ask for the Dispatch Supervisor.  He/She will schedule a tour for your family, business or organization and answer questions you might have.

(Please note that while we schedule tours of our facility any time, our priority is public safety.  Events such as severe weather, major working fires or police activity may force us to cancel or delay your visit at the last minute.  We will make every effort to accommodate your group.)